NCMA Live Oak Family Medicine

Telehealth video conference appointments now available! Call for more info. Northern California Medical Associates’ Live Oak Family Medicine practice in Santa Rosa is located at 3536 Mendocino Avenue, Suite 300. At our old address, our previous name was Spring Creek Family Practice. We are proud to serve patients in Santa Rosa and greater Sonoma County. We provide family medicine and primary care.

NCMA Live Oak Family Medicine


NCMA Live Oak Family Medicine
3536 Mendocino Avenue
Suite 300
Santa Rosa, CA 95403
(707) 544-3811

Office hours

Day of the WeekHours
Monday7:45 AM - 5:00 PM
Tuesday7:45 AM - 5:00 PM
Wednesday7:45 AM - 5:00 PM
Thursday7:45 AM - 5:00 PM
Friday7:45 AM - 5:00 PM
Day of the WeekHours


William Markoff, MD
William Markoff, MD

Family medicine

James G. Trapnell, MD
James G. Trapnell, MD

Family medicine

Jennifer Warren, FNP
Jennifer Warren, RN, MSN, FNP

Family Nurse Practitioner

NCMA Live Oak Family Medicine providers and staff
NCMA Live Oak Family Medicine team

Frequently Asked Questions

Do you offer telehealth / telemedicine appointments?

Yes, we do. Contact our office at 707-544-3811 to see if a telemedicine video conference appointment may be right for you.

Are you taking new patients?

Yes, we are accepting new patients. Contact our office at 707-544-3811 to schedule an appointment.

What insurance plans are accepted by Northern California Medical Associates

We currently accept the following insurance plans (subject to change):
• Aetna (Direct)
• Anthem Blue Cross of California and Prudent Buyer Network
• Beech Street Corporation
• Blue Shield of California
• Humana / Choice Care Network
• California Foundation for Medical Care (CFMC)
• CIGNA / Great West Healthcare
• Coventry / First Health Network
• Delta Health — Amy’s Kitchen
• HealthNet
• Healthsmart
• Medicare
• Meritage Medical Network
• MultiPlan/PHCS, Inc.
• Railroad Medicare
• UHC AARP Medicare Complete through Meritage (new in 2020)
• United Healthcare
Verify coverage with your health plan.

Can you take walk-in patients?

Due to current health conditions we have stopped all walk-in services. We ask all patients & companions to call prior to dropping by. This applies to injections, EKGs, drop-offs (paperwork or specimens), flu shots and more services.

Patients needing an injection or other service provided by a medical assistant but does not require a visit with a physician, must pre-schedule an appointment for a medical assistant service. These services will be provided Monday 8:00–11:30 a.m., Thursday 8:00–11:30 a.m. & 1–4 p.m., and Friday 8:00–11:30 a.m.

Do I need to pre-screen via phone before entering your office?

Yes. Anyone entering the building needs to be pre-screened by phone first.

We ask that anyone with symptoms of cough, fever, chills, sore throat, runny nose, feeling achy, shortness of breath, nausea or vomiting, new or unusual headache, diarrhea, loss of taste of smell, tingling or numbness, lesions on their toes, or any know exposure to someone with a positive COVID-19 test NOT enter the building.

Are masks required?

We ask all patients to only enter the building with a mask that does not have a vent. All persons should keep their mask over the nose and mouth for the duration of your visit.

Are visitors or companions allowed on medical visits?

We ask that patients do not bring any visitors with them to their appointment unless it is medically necessary (ie: a parent of a minor patient not capable of going into an exam solo; a caregiver of patient who is unable to answer questions about health, etc.).

Any visitors who are required for care must also answer all pre-screening questions by phone prior to the appointment. We have limited seating to allow for social distancing. Additionally, our exam rooms are small and it is impossible to social distance in exam rooms with more than 2 people. We ask for everyone’s patience and consideration at this time as we are doing our best to make this a safe environment for all our patients and staff.

Can I get a flu shot or other injection during my scheduled visit?

Yes. Patients who have a scheduled appointment with their NCMA doctor may ask to receive a flu shot, other injection, or other ancillary service at the time of that appointment.

Northern California Medical Associates

Northern California Medical Associates (NCMA) has been a leading association of medical practitioners in the North Bay Area since 1975, when Cardiology Associates of Santa Rosa, Inc. first opened its doors. NCMA remains committed to expanding its expertise and scope of care by continuing to merge with several private practices to better serve our patients in Sonoma and Mendocino counties. In addition to our family medicine and internal medicine practices, NCMA’s specialties include: cardiology, cardiothoracic surgery, ENT / otolaryngology / head & neck surgery, foot & ankle medicine / podiatry, gastroenterology, osteopathic neuromusculoskeletal medicine, rheumatology / infusion services, vein disorder treatment and medical weight management.

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